PROOF OF LEGAL PRACTICE EXCELLENCE
The Law Society has developed a quality mark called
Lexcel, which was designed specifically for solicitors.
The scheme looks at all aspects of practice management
and helps to ensure that practices deliver excellent
client care and a consistently high quality of service.
Legal practices that have achieved the prestigious Lexcel
quality mark have demonstrated their commitment to client
care and are authorised to use the Lexcel logo on their
letterhead and promotional literature.
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Commitment from all staff towards delivering
enhanced client care. |
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On-going consideration by the practice to the
services to be provided to clients. |
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Commitment towards the supervision of all staff
within the practice to ensure that mistakes are at
a minimum and that client care is at the forefront
for all staff. |
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Procedures in place to enable regular and informative
communication with clients. |
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A well managed legal practice. |
So if you need peace of mind and assurance that you
will receive a first class service, shouldn't you be
looking for the Lexcel quality mark?
When we successfully achieved our Lexcel accreditation
the President of The Law Society, Ed Nally, commented:-
"I am delighted that Harris da Silva Solicitors
have achieved this important Law Society award. The
firm has demonstrated a commitment to superior client
management and excellent client care."
CLIENT CARE
In all businesses and organisations it is now more
important than ever that clients' needs are listened
to and met. Where possible, we aim to ensure that the
quality of service our clients receive exceeds their
expectations.
We are dedicated to offering a first class service
to all our clients and our motto has never been more
true.
IN PURSUIT OF EXCELLENCE
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